FAQ

Orders are processed Monday–Friday and ship within 1–3 business days. Standard delivery takes 12–14 business days after processing. We don't ship on weekends or holidays.

Once your order ships, you'll get a confirmation email with your tracking number and carrier. You can also check your status anytime in our order portal.

Track my order →

Yes — free standard shipping on all orders over $55. Under $55, shipping is calculated at checkout. We also ship internationally — rates and delivery times are shown at checkout based on your location.

We accept returns and exchanges within 60 days of delivery.

✓Exchanges always free — $5.99 return shipping fee applies to returns.

Exchanges are always free. Returns have a $5.99 return shipping fee deducted from your refund — this is waived if you added Protected Checkout at checkout. Final sale and clearance items are non-returnable.

Email us at hello@farmerssentinel.com or message us on Facebook.

Refunds are processed within 5–7 business days after we receive and approve your returned item. You'll get an email confirmation once it's been issued. If it's been more than 7 business days since your return was delivered, contact us and we'll look into it.

Exchanges are always free. Start through our portal, select the new size you need, and we'll get it on its way once we receive your original item back.

Email us at hello@farmerssentinel.com or message us on Facebook.

We're sorry about that — we do our best, but mistakes happen. Email us with your order number and a quick description of what arrived, and we'll make it right immediately.

Contact us immediately — we'll do everything we can before your order ships. Once it's in transit, we can't make changes.

If your order has already shipped and you need to return it, once it arrives email us at hello@farmerssentinel.com or message us on Facebook.

A few things to check:

• Codes are case-sensitive — enter it exactly as shown
• The code may be expired, already used, or have a minimum order requirement
• Some codes don't apply to sale or clearance items
• Only one discount code can be used per order

If none of those apply, contact us and we'll help sort it out.

If you added Protected Checkout: email us at hello@farmerssentinel.com or message us on Facebook to start a claim. We'll reship or refund once your claim is submitted.

If you didn't add Protected Checkout: you'll need to file a claim directly with the carrier. Check your shipping confirmation email for your carrier name and tracking number, then visit the carrier's website to start the process. If you need help navigating it, contact us and we'll point you in the right direction.

Sleeves
Our sleeves are designed to fit true to size. To find your fit, measure around your bicep at its widest point and compare to our size chart. Sleeve size chart →

Gloves
Our gloves run true to size. Measure around the widest part of your hand (excluding your thumb) and match to our guide. Glove size guide →

Hoodies & Shirts
Designed to layer, so they run slightly relaxed. If you prefer a fitted look, size down. Check the product page for length and chest measurements. Apparel size guide →

Hats
Our straw hats are a fixed size with an elastic band inside for fit. Most other hat styles have an adjustable strap so you can dial in the fit yourself. Hat size guide →

Aprons & Gaiters
One size fits most.

Not sure? Exchanges are always free — so if the size isn't right, we'll get you sorted.

No. Our UPF 50+ protection is built into the fabric itself — it comes from the fiber type, thread count, and weave construction, not a chemical coating. There's nothing to wash out. Normal laundering won't degrade it.

Sleeves & Gaiters: Machine wash cold, tumble dry low. Avoid bleach.

Gloves: Hand wash cold or machine wash on delicate. Air dry.

Hoodies & Shirts: Machine wash cold, tumble dry low. Wash inside out to preserve color.

Straw Hats: Wipe down only — never submerge in water. Avoid bending the brim repeatedly; straw can crack if flexed too much.

Other Hats & Beanies: Hand wash cold, lay flat to dry.

Aprons: Machine wash cold, tumble dry low.

Protected Checkout is an optional add-on at checkout that covers your order from the moment it ships to the moment you're satisfied. Here's what's included:

✓Lost package — We handle the claim and get a replacement shipped to you — no waiting on the carrier.

✓Stolen package — File a claim in our portal and we'll make it right, fast.

✓Damaged on arrival — Submit a claim with photos and we handle everything — no back-and-forth with the carrier required.

✓Free return shipping — The $5.99 return shipping fee is waived on any return.

Exchanges are always free regardless of whether you add Protected Checkout. Final sale and clearance items are excluded.

No. You can always return or exchange without it. The only difference is the $5.99 return shipping fee — Protected Checkout waives it. Exchanges are free either way.